IT Delivery Manager

Overview

Job Description

·       Work closely with the overall SAP Release Implementation Manager and System Integrator to develop project plans covering all implementation aspects (people, data, processes, technology) of the project

·       Co-ordinate with the OpCos represented to agree project plans, deliverables and scope

·       Act as overall local program manager for all key implementation programme deliverables including readiness assessment, Change Plan, Training Plan, IT Build, Test, Data Cleansing and migration, Deployment, etc.

·       Manage the dependencies of the implementation plan on other programs within the OpCo

·       Responsible for delivering the major project demands within agreed timelines and quality

·       Responsible for deliveries in standard delivery models viz, Waterfall, Agile, & DevOps

·       Prioritizing the use of team resources based on available capacity and business needs.

·       Coordinating with cross functional teams within the Shared Service Centre

·       Collaborating with the onsite Centre of Excellence (CoE) and project managers to deliver CoE driven initiatives

·       Be aware of the future SAP roadmap, & use standard SAP solutions where possible.

·       Promote a professional and customer-focused culture at all times

·       Be the SPOC for VSSI major projects, & first level escalation point

·       Provide support for knowledge transfer to Vodafone support & implementation partners.

·       Ensure confidentiality, security and reliability of SAP systems and data, adherence to IT and SOX policies and procedures as applicable.

·       Measure performance metrics across all SAP applications, including programme deliverables against set timescales and milestones

Skills & Requirements